Privacy Policy

Thank you for visiting the melbd.com website, which is run and operated by MEL Group. Our privacy policy respects your privacy and protects your personal information. We encourage you to read this document for more information.

We use the information you give us so we can provide you with the products and services you need and want while ensuring that you have the best shopping experience possible.

Your privacy and data protection are important to us, which is why we are committed to protecting them. In accordance with this policy, we will use the name and other information about you only as described. The information we collect will only be collected where it is necessary to do so. We will only collect information if it is pertinent to our dealings with you.

Visiting and browsing the Site is free and no personal information is required. You are not signed in to our Site with your username and password, you remain anonymous. We cannot identify you until you sign in using your username and password.

Our Policy outlines

• Our collection of personal information and why we do it.
• Our use and protection of your information.
• How and when do we share your personal information?
• Choosing how your personal information is collected, used, and shared.

What Type of Information Do We Collect and How Do We Collect It?

The purpose of the information we collect is to provide you with the products and services you request. It is also to help you have a better purchase experience and to support our business functions. Our websites collect information when you interact with them. 

What Information Do We Collect?

Here are the categories of information we may collect. We may not collect all categories of information from everyone:

• An individual’s name and address are considered personal identifiers.
• Phone number and email address, as well as identifiers for devices and online services.
• Cookies and browser visits are examples of the Internet, application, and network activity.
• The numbers on national identification cards and driver’s licenses are government identifiers.
• They also contain demographic data, such as dates of birth and ages.
• There is also financial information such as credit card numbers or claims information.
• Classifications that are protected by state or federal law, like gender and nationality.
• Information about your purchases, including products you have bought, rented and returned.
• Geo-location information is considered to be geo-location information.
• Detailed information about employment, including occupation, title, licenses and professional memberships.
• Information about education, including degrees and education levels.
• Personal preferences and characteristics, such as shopping patterns and behaviors.

How Do We Collect Information?

 You can provide us with information in a variety of ways. It may be:

• Provided directly by you or a member of your household.
• Coming from a device that belongs to you or your household.
• Acquired through in-store technology.
• Submitted by an external third party.

Other uses of your Personal Information

Our purpose in using your personal information is to provide you with products and services, such as to fulfill your product requests and to help us personalize our marketing for you. Besides fraud prevention, marketing, and legal functions, we also use your personal information to support our business functions. The following are some examples:

• As part of the customer service process and to fulfill your order or request for services.
• For account creation and maintenance.
• Performing an audit and monitoring of transactions and engagements.
• Personalization, advertising, and marketing.
• For the protection of the security and integrity of our websites, mobile services and our business, and to prevent fraud.
• Order to update our operational and technical capabilities.
• An analysis of business operations such as analytics, projections, and identification of areas for improvement.
• The purpose is to conduct research and development.
• We perform our legal obligations in this way.

To do so, we aggregate data obtained both online and offline, as well as data from third-party sources. As authorized by law, we may also share or transfer your personal information across our corporate family of companies, such as with Sam’s Club or Moosejaw.com, for these purposes.

Our alerts for certain categories of information indicate how we use personal information in our specialized activities, such as our health care and financial services areas of business.

Disclosure Scopes

Melbd may disclose your personal information to the following third parties: Organizations that provide products or services used or marketed by Melbd; Any person or entity to whom you have given your consent to Melbd disclosing your personal information; and Any person or entity to whom we are required or authorized to disclose your personal information in accordance with the law.

How Do We Secure Your Personal Information?

We understand how critical it is to keep our customers’ sensitive information safe. We have a group of associates that are in charge of assisting in the protection of your data. We utilize appropriate security measures, including physical, administrative, and technical precautions, whether you purchase on our websites or in our shops. Physical and technological security access controls or other protections, information security technologies and policies, processes to assure proper information disposal, and training programs are examples of these measures.

Please go here to learn more about the steps you may take to ensure the security of your personal information.

How Long Do We Retain Your Personal Information?

We will store your personal information for as long as it is required to carry out the business purposes outlined in this Privacy Policy. For example, offering products or services to you, supporting our company processes and operations, allowing us to contact you, marketing and customization, conducting research or meeting our legal or contractual requirements. We will dispose of the information as needed. In compliance with Melbd retention rules and processes, we collect when we no longer require information for the reasons indicated in this Privacy Policy.

Access and Management

By contacting our customer service team, you can request access to or correction
of your personal information in our customer account database.

Melbd may charge a fair price to cover the costs of getting your personal information from our customer account database, depending on the scenario and requirement. You will not be charged by Melbd for making the request.

If you feel Melbd has personal information about you in our customer account database that is inaccurate, incomplete, up-to-date, relevant, or misleading, you may request that it be amended, and Melbd will reply within a reasonable period. Melbd will not charge you for updating your personal data.

If Melbd no longer requires your personal information for any of the reasons outlined in this policy, or as otherwise required by law, Melbd will take reasonable efforts to delete or de-identify the information.

Melbd shall take reasonable precautions to prevent abuse, interference, and loss of personal information, as well as unauthorized access, alteration, or disclosure.

How does melbd.com utilize your information?

Data on our clients is an important part of our company, and we’re not in the business of selling it. We share client data as described below, as well as with backups.

Opting Out

You may opting out of getting marketing communications from us at any time. Your permission to receive direct marketing messages from us and the treatment of your personal information as described above will continue unless you opting out. Unsubscribe links will be included in each of our marketing emails, allowing you to opting out of all future marketing communications.

Unsubscribe links will be included in all of our marketing SMS communications. You can opt out of receiving marketing messages outside of these channels at any time by emailing [email protected].

Competitions

We use the information to notify winners and promote our offerings in any competition. Where relevant, you can find further information in the competition’s participation rules.

Third Parties and Links

To offer you better service, we may integrate materials from third parties at times or in particular places.

This website may include links to third-party websites that are unconnected to us. There is no assurance that we will check the content for accuracy or review the content of any third-party materials, websites, services, or other third-party material.

For the sake of fraud prevention and credit risk reduction, we may share information with third parties. If we sell our company or a portion of it, we may transfer our databases holding your personal information. We will NOT sell or disclose your personal data to third parties without your explicit consent unless it is essential for the reasons set forth in this Privacy Policy or we are compelled by law to do so.

Third-party advertising, connections to other sites, and frames of other sites may appear on the Site. Please be aware that we are not responsible for the privacy policies or content of any third parties or other sites, nor for any third parties to whom we provide your personal information in line with our
Privacy Policy.

Cookies Policy

On specific sites of the Platform, we utilize data gathering devices such as “cookies” to assist us to analyze our web page flow, monitoring promotional efficacy, and encouraging trust and safety. Cookies are little files that are stored on your hard disk to help us provide our services. Cookies do not hold any personal information about you. We provide some services that are only available with the usage of a “cookie.”

We also use cookies to make it easier for you to input your password during a session. Cookies can also assist us in providing information tailored to your preferences. The majority of cookies are “session cookies,” which are instantly removed from your hard drive when you close your browser.

If your browser allows, you may always refuse or delete our cookies; however, you may be unable to utilize some Platform features and may be forced to re-enter your password more frequently throughout a session. Additionally, you may find “cookies” or other similar devices placed by third parties on certain Platform sites. We have no control over how third parties utilize cookies.

For marketing and analytical purposes, we employ cookies from third-party partners such as Google Analytics. Google Analytics assists us in better understanding how our consumers interact with the site. Visit https://www.google.com/intl/en/policies/privacy/ to learn more about how Google uses your personal information. Google Analytics can be turned off at https://tools.google.com/dlpage/gaoptout. You may also manage cookies using your browser settings, but disabling cookies may limit your ability to enjoy some features or functionalities of the services.

Security

To secure your information, we use appropriate physical, technological, and administrative measures. We utilize a secure server to access your account information whenever possible. Once we have your information, we follow our security procedures to keep it safe from unwanted access. However, by using the Platform, users acknowledge the inherent security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as entirely safe, and therefore certain inherent dangers associated with Platform use will always exist. Users are responsible for keeping their account’s login and password records secure.

Children Information

Our general audience websites and mobile services are not intended for children under the age of thirteen, and we do not intentionally collect personal information from children under the age of thirteen. If a website or mobile service is targeted toward children under the age of 13, the website or mobile service will disclose expressly that it collects information from minors. A separate privacy notice will be provided on the website, outlining the practices particular to that website, all of which are compliant with the Children’s Online Privacy Protection Act.

If you have any concerns about the possible gathering of your child’s information, please contact us.

Data Retention

We keep your personal information for no longer than is necessary for the purpose for which it was obtained or as required by relevant law. However, we may keep data on you if we feel it is essential to prevent fraud or future misuse, to allow Melbd to enforce its legal rights and/or defend against legal claims, or for other legitimate reasons. For analytical and research purposes, we may keep your data in anonymized form.

Changes to this Privacy Policy

Please review our Privacy Policy for any updates. This Privacy Policy may be updated to reflect changes in our information practices. When relevant legislation requires it, we will notify you of important changes by publishing the date our policy was last amended, posting a notice on our Platform, or sending you an email.

Your Rights

We take every reasonable measure to ensure that the personal information we process is accurate and, if required, up to date, and that any personal information we process that you indicate to us is erroneous (in light of the reasons for which it is processed) is deleted or corrected.

You can immediately access, rectify, and update your personal information via the Platform’s capabilities. By entering into our website and viewing the Profile and Settings pages, you can erase some non-mandatory information. You can also contact us at the address shown below for assistance with these requests.

You have the opportunity to withdraw the consent that you have previously given us by writing to us at the address shown below. In the subject line of your email, please write “for withdrawal of consent.” Such demands will be verified before we act on them.

Please note that consent withdrawal will not be retroactive and will be in conformity with the rules of this Privacy Policy, associated Terms of Use, and relevant laws. If you withdraw your consent granted to us under this Privacy Policy, it may prevent you from using the Platform or restrict our ability to provide you with services for which we believe such information is required.

You may contact us at [email protected] if you have any questions or concerns regarding our policy